Water Rate Assistance Program

The Water Rate Assistance Program is a Daly City funded assistance program for water services. Eligibility is based on household income. Qualified applicants will receive the water rate prior to the 4% increase implemented on 07/01/2023.

Program Information

This program is offered on a first-come, first-serve basis. Key factors of the program are listed below.

  • The program is offered based on fiscal year (July – June).
  • Applicants may apply at any time throughout the year. However, applications are approved contingent on availability of funds.
  • Applicants must reapply annually and if they move to another address in Daly City.
  • Applicants must notify the City within thirty days if applicant becomes ineligible for the program.
  • Assistance is not transferable with property or application.

Do you Qualify?

  • Applicant’s gross household income must not exceed San Mateo County’s 50% area median income limits. (Check Here)
  • Applicant must receive a Daly City water bill in the applicant’s name and show responsibility for payment of water service charges.
  • Applicants must currently reside at the address to which assistance is being requested.
  • Applicants must provide required proof of income documentation with the application.
  • Applicants must be current on their water account with no outstanding balance.

How To Submit Application

  1. Make copies of all documents showing proof of income (no originals).
  2. For your protection, please BLACK OUT or HIDE your Social Security and bank account numbers on ALL copies of documents.
  3. Apply Here 
  4. Call (650) 991-8200 or e-mail dwwr@dalycity.org to request an application be mailed via USPS.

Low Income Household Water Assistance Program

The new federal Low Income Household Water Assistance Program (LIHWAP) provides financial assistance to low-income Californians to help manage their residential water utility costs. Established by Congress in December 2020, this federally funded program helps low-income households pay down their residential water bills. 

For additional information, please visit: https://www.csd.ca.gov/lihwap