PG&E customers may qualify for several different financial assistance programs at once. Apply or enroll now – do not wait! Customers who have been financially impacted by the COVID-19 pandemic can now find new and updated information and web resources on various programs available to those who are behind on their bills and/or needing financial assistance due to the ongoing pandemic by going to pge.com/covid19.
Pacific Gas and Electric Company's (PG&E) updated customer support website provides information on all the financial assistance and support programs currently available to qualified customers in one easy to use page.
Get Help with Past Due Bills
The Get Help with Past Due Bills portions of the page points to a variety of financial assistance programs and payment plan arrangement support, including:
You can also find ways to reduce your future energy bills and other programs like PG&E’s Medical Baseline Program and the California COVID-19 Rent Relief Act helping income-eligible households pay rent and utilities, both for past due and future payments. Renters and landlords are eligible to apply.
The revamped webpage offers a useful resource for customers as the existing COVID-19 customer protections expire on July 1, 2021. PG&E remains committed to providing support for customers during this transition, and we want our customers to know that we are here to help.
For additional questions, we encourage customers to call 1-800-743-5000.
View PG&E's financial assistance packet.
Financial resources for business customers are available.