Street Light Outage
Neighborhood Street Light Outage
RO outages are series wired street lights that fail in groups, similar to old-style Christmas lights, which will typically leave an entire neighborhood without street lights. There are 15 RO areas located throughout Daly City. RO street light outages are commonly caused by a PG&E equipment failure or accidental damage. Due to the high voltage used in RO circuits, extensive coordination with PG&E is required whenever there is a failure. If PG&E equipment needs replacement, PG&E staff will need to schedule and perform the repairs.
Once an RO outage is confirmed, the Police Department is notified. Patrols will be increased in affected neighborhoods, as time permits, during their regular routes.
There are currently three RO outages occurring in Daly City:
RO 405 – Neighborhood bordered by Eastmoor Avenue to the north; Southgate Avenue to the south; St. Francis Blvd/St. Catherine Drive to the west; and San Fernando Way/Cerro Drive to the east. See map here (PDF). PG&E is working to procure and install a new transformer.
RO 414 – Neighborhood bordered by City and County of San Francisco on the north; Southhill Blvd and Bellevue Ave; Oakridge Dr. on the east; and Alta Vista Way on the south. See map here (PDF). There appears to be a problem with PG&E’s equipment. PG&E has been notified.
RO 577 – Neighborhood bordered by Northgate Ave. on the north, Lake Merced on the east, John Daly Blvd. on the south and Skyline Blvd. on the west. See map here (PDF). There appears to be a problem with PG&E's equipment. PG&E has been notified.
Public Works staff appreciates the neighborhood’s understanding and patience while we continue to work with PG&E to restore power to the affected RO outages.
For updated information, please contact the following:
Public Works Administration: (650) 991-8038
Public Works Street Maintenance: (650) 991-8097
Public Works Maintenance: (650) 991-5559
PACIFIC GAS & ELECTRIC (PG&E)
PG&E Series Circuit Street Light Outage: 1-877-704-8726
To report street light outages: https://www.pge.com/en_US/residential/customer-service/home-services/street-light-outages/report-multiple-light-outages/report-multiple-light-outages.page
CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)
To file a formal complaint: https://www.cpuc.ca.gov/consumer-support/file-a-complaint/filing-a-formal-complaint