How long does a City department have to respond to my request?

Generally, the City must respond to a request to inspect or copy records within ten days. In "unusual circumstances," the City may extend its time to respond by an additional fourteen calendar days. The City will inform you in writing within the initial ten-day period if an extension is necessary to respond to your request.

Unusual Circumstances

"Unusual circumstances" permitting the extension are limited to the need to: 

  • Search for and collect the requested records from facilities separate from the office processing the request.
  • Search for, collect, and appropriately examine a voluminous amount of separate and distinct records included in a single request.
  • Consult with another part of the department or with another department that has a substantial interest in the response to the request.

Show All Answers

1. What records are public?
2. How do I obtain a copy of a public record in Daly City?
3. Do I have to make my request in writing?
4. What do I need to say in my request?
5. How long does a City department have to respond to my request?
6. How much may the City department charge me for responding to the request?
7. Do I have to tell the City why I want the record?
8. If a City official denies me access to a record, is there anything I can do?